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Submit a Report

Please read the following information carefully before submitting a report.
The Reporting System is designed to receive and investigate work-related misconduct, including illegal acts, violations of internal regulations, and other improper conduct. Please note that general complaints, personal dissatisfaction, or suggestions for institutional improvement may not fall within the scope of investigation.

In particular, an investigation may not be initiated in the following cases:
① where the report contains vague allegations without specific facts or supporting evidence;
② where the report is clearly false or lack credibility on its face;
③ where the report consists solely of one-sided claims or unsubstantiated accusations;
④ where the report falls under applicable whistleblower protection law, but the reporter refuses to verify their identity as required for processing the report;
⑤ where the reporter does not respond to requests for clarification or additional information during the review or investigation process, particularly in the case of anonymous reports.

To help ensure the reliability of the information, reporters are encouraged to summit using their real name. However, reports concerning workplace harassment, sexual harassment, safeguarding concerns, or legally protected whistleblowing may be submitted anonymously. Please note, in order to prevent misuse of the reporting system and to protect individuals from unfounded allegations, anonymity may not always be fully guaranteed during the investigation process.

Additional information or supporting documentation may be requested after submission. Where possible, reporters are encouraged to provide an email address or check the report tracking system to facilitate follow-up communication and timely handling the report.
제보구분, 성명, 연락처, 이메일, 제보유형, 제보제목, 제보내용, 첨부파일, 개인정보수집 동의 체크
Contact Details
Email Address
Type of Report*
Subject of Report*
Details of Report*
Attachments
* Upload Files : JPG, PNG, GIF, PDF / Max 3 files
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Consent Form for the Collection, Use, and Third-Party Disclosure of Personal Information 닫기
    • 1. General Provisions
      The Reporting System of ChorogUsan for children (hereinafter referred to as the “Reporting system”) processes personal information lawfully and securely in accordance with the applicable Personal Information Protection Act and related laws and regulations, in order to protect the rights and freedom of data subjects.
      In accordance with Article 30 of the Personal Information Protection Act, the Reporting System establishes and discloses this Privacy Policy inform data subjects of the procedures and standards governing the processing of personal information and to ensure the prompt and efficient handling of related inquiries and complaints.
    • 2. Purpose of Processing Personal Information and Retention Period
      ① The Reporting System collects and processes the minimum personal information necessary for the following purposes. The personal information collected will not be used for purposes other than those stated below. If the purpose of use changes, necessary measures, including obtaining additional consent, will be taken in accordance with Article 18 of the Personal Information Protection Act.
      ② The Reporting System processes and retains personal information within the retention period prescribed by applicable laws and regulations or within the period consented to by the data subject at the time of collection.
      Service Category
      Reporting System - Report / Complaint Handling (Identified Reports) Collected information: [Required] Name, Contact Number / [Optional] Email Address - Report / Complaint Handling (Anonymous Reports) Collected information: [Optional] Contact Information, Email Address
      Retention Period Personal information will be retained until the completion of the investigation and any related follow-up measures associated with the report. ※ Reports may be submitted either by name or anonymously. Even in the case of identified reports, the scope of personal information provided may be selected by the reporter.
    • 3. Procedures and Methods for the Destruction of Personal Information ① Unless personal information must be retained in accordance with applicable laws and regulations, the Reporting System will destroy personal information without delay when the retention period has expired, or the purpose of processing has been achieved, or the information is otherwise no longer necessary.
      ② Information provided by the reporter will, after the purpose of collection and use has been fulfilled, be transferred to a separate database (or, in the case of paper records, to a separate document storage location). Such information will be stored for a certain period in accordance with internal policies and relevant laws and regulations, and then destroyed. Personal information transferred to a separate database will not be used for any purpose other than those prescribed by applicable laws and regulations.
      ③ The procedures and methods for destroying personal information are as follows:
      - Destruction Procedure: Personal information subject to destruction is identified once the purpose of processing has been achieved, the retention and use period has expired, or the information is otherwise no longer required. The information will then be destroyed without delay. Where retention is required under applicable laws and regulations, the information will be stored for the prescribed period and destroyed immediately upon expiration of that period.
      - Destruction Method: Personal information recorded or stored in electronic file form will be permanently deleted uding technical methods that prevent recovery or restoration. Personal information recorded or stored in paper documents will be destroyed by shredding or incineration.
    • 4. Provision of Personal Information to Third Parties
      The Reporting System processes the reporter’s personal information only within the scope specified in Article 2 (Purpose of Processing Personal Information and Retention Period). Personal information will be provided to third parties only where: 1) the reporter has given prior consent; or 2) such provision is permitted or required under applicable laws and regulations, including Articles 17 and 18 of the Personal Information Protection Act.
    • 5. Measures to Ensure the Security of Personal Information
      The Reporting System implements appropriate administrative and technical measures to safeguard personal information and prevent loss, theft, leakage, alteration, or damage. Management of Personnel Handling Personal Information
      Personnel responsible for processing personal information are required to:
      - Submit confidentiality and information protection undertakings
      - Participate in personal information protection training at least once per year
      - Comply with internal policies and procedures on personal information protection
      In addition, access rights to personal information are strictly managed to minimize unnecessary access and exposure of reporters’ personal information.
    • 6. Rights and Obligations of Reporters and Methods of Exercising Them
      ① Reporters may, at any time, withdraw their consent to the collection, use, and provision of personal information. Reporters also have the right to request access to, correction of, deletion of, or suspension of the processing of their personal information.
      ② Reporters may exercise the above rights by contacting the Personal Information Protection Officer or the designated contact person of the Reporting System by telephone, email, or other available means. The Reporting System will take appropriate action without delay.
      ③ Requests for access to personal information or suspension of processing may be restricted in sccordance with Article 35(4) and Article 37(2) of the Personal Information Protection Act.
      ④ Requests for correction or deletion of personal information may not be granted where the relevant personal information is required to be retained under applicable laws and regulations.
      ⑤ When responding to requests for access, correction, deletion, or suspension of processing, the Reporting System will verify the identity of the individual making the request to confirm that the request is made by the data subject.
      ⑥ If a reporter requests correction of inaccurate personal information, the Reporting System will not use or disclose the relevant personal information until the correction has been completed. When the personal information has already been provided to a third party, Reporting System will notify the third party without delay sto ensure hat the correction is applied.
    • 7. Remedies for Infringement of Rights and Interests
      Reporters may contact the following institutions for consultation, dispute resolution, or other remedies related to personal information infringement.
      The institutions listed below are independent from the Reporting System. If you are not satisfied with the Reporting System handling of your personal information complaint or remedy by the reporting office, or if you require further assistance, you may contact the following institutions:
      Personal Information Infringement Report Center
      (operated by the Korea Internet & Security Agency)
      • Main services: Reporting personal information infringements and consultation
      • Website: https://privacy.kisa.or.kr
      • Telephone: 118 (without area code)
      Personal Information Dispute Mediation Committee
      • Main services: Personal information dispute mediation and collective dispute mediation (civil resolution)
      • Website: www.kopico.go.kr
      • Telephone: 1833-6972 (without area code)
      Supreme Prosecutors’ Office of the Republic of Korea
      • Website: www.spo.go.kr
      • Telephone: 1301 (without area code)
      Korean National Police Agency
      • Website: https://ecrm.police.go.kr
      • Telephone: 182 (without area code)
    • 8. Contact Person
      The Reporting System has designated the following personnel responsible for overseeing personal information processing and for handling inquiries, complaints and remedies related to personal information:
      Reporting System, ChorogUsan for children
      • Personal Information Protection Officer: Ju Yeong Kim
      • Department: Compliance Office
      • Personal Information Protection Officer: Eun Jung Jang
      • Department: Audit Team
      • Telephone: +82-2-398-0193
      Reporters may contact the Chief Privacy Officer or the responsible department regarding any inquiries, complaints, or requests for remedi related to personal information arising from the use of the Reporting system. The Reporting System will respond to inquiries and take appropriate action without delay.
      ※ Please note that emails unrelated to personal information protection inquiries, complaints, or requests fore remedies may not receive a response or be processed. Unsolicited commercial emails sent without prior consent may be reported to the relevant authorities in accordance with Articles 50 to 50-8 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
    • 9. Changes to This Privacy Policy
      If the Reporting System may update this Privacy Policy as necessary. In the event of any changes, the reasons for and details of such changes will be announced in advance through the notice section on the main page of the website, a seperate notice window, or other appropriate means prior to the implementation of the changes.
      This Private Policy shall take effect on 30 September 2024.
(선택)재단 사업소개 · 후원안내를 위한 개인정보 수집 · 이용 동의 닫기
초록우산 어린이재단은 귀하께서 수신을 동의하시는 경우 귀하께 재단의 사업 소식과 후원 캠페인 등을 홍보하고 위 사업 및 캠페인 등에 대한 참여, 후원을 하실 수 있도록 안내해드립니다. 이를 위하여 아래와 같이 개인정보 수집·이용 및 수신동의가 필요합니다.
    • 1. 수집 · 이용 항목: 이름, 휴대전화번호
      *문자메시지 또는 전화로 사업소개 · 후원안내 예정
      2. 수집 · 이용 목적: 초록우산 어린이재단의 사업소개, 캠페인 참여 및 후원 요청 등
      3. 보유 · 이용 기간: 수신동의 철회시까지
      4. 귀하는 동의를 거부할 권리가 있으며, 거부하시더라도 교구재 신청이 가능합니다. 다만, 거부 시 초록우산 어린이재단의 사업소개 및 후원 캠페인 안내 등 다양한 정보를 받지 못할 수 있습니다.
      5. 동의 후 철회에 대한 안내 : 동의하신 후에도 무료거부전화(080-870-1940) 또는 마이페이지를 통해 언제든지 철회하실 수 있습니다.
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